SLCE watermakers assists its partners from decision support to after-sales service.
Factory acceptance tests
Prior to shipment, each unit is tested in real conditions on the test bench. All operating parameters are controlled: pressure, flow, salinity…
Upon request, SLCE watermakers provides the vibratory and acoustic measurements of the equipment.
The factory acceptance tests are carried out in the presence of the customers and/or an independent certification body which will guarantee the consistency between the test procedures, the tests carried out and the results obtained.
SLCE watermakers provides a complete technical manual with each unit. It contains all the information necessary for installation, use and maintenance: exploded views, detailed maintenance planning and procedures…
Upon request, certificates of calibration, origin, conformity, etc can be provided.
At the disposal of the integrator and the user, the technical support service of SLCE watermakers ensures remote assistance, supply of spare parts as well as on-site intervention.
It benefits from a large warehouse of over 10,000 references and a global network of agencies.
So, everywhere and at any time, users of SLCE watermakers equipment are certain to rely on the best advices and a fast and efficient service whose:
- installation support and commissioning,
- maintenance support,
- supply of consumables and spares.