Training at SLCE watermakers plays a significant role in the services we offer to our clients and partners. With a team of four trainers, we organize approximately fifteen sessions each year at our premises, in addition to those held during sea trials, with an average of eight participants per session. For AQUA-BASE training, we also visit our distributors agents.
The training is primarily conducted at our premises, which are equipped with a test bench to simulate failures and concretely illustrate the topics discussed. For the AQUA-BASE sales team, who conduct certain on-site training sessions, it’s also an opportunity to get in touch with the agents. These sessions strike a balanced mix of theory and practice, covering various aspects such as the operational use of machines, equipment presentations, or, in some cases, maintenance and fault-finding through simulation.
A key aspect of our approach is the customization of the training. It does not follow a standard format but is tailored to the specific needs of each user and the machines involved. This flexibility is a significant advantage, particularly when the training involves specific machines.
The participants are typically end customers, installers, or distributors. While most sessions take place at our premises, some training sessions can be organized on-site at the user's request. In all cases, they are designed to ensure a deep understanding of the equipment and its operation.
We welcome participants from many countries, which reflects the international scope of our business. The fact that the training is provided directly by the manufacturer, within its factory, represents a significant advantage for participants, who can benefit from an optimal technical environment.
Our goal is to provide high-quality technical support to ensure the optimal use of equipment. This service helps to enhance customer satisfaction while ensuring the efficient and sustainable operation of our solutions.
Training provided by the sales team for a distributor agent and organized in Fréjus.